Residential

Property Claims

CALL OR EMAIL US

Residential

Property Claims

CALL OR EMAIL US

Our team of public adjusters handles your immediate needs after experiencing property damage, developing a comprehensive recovery plan backed by thorough research and expert knowledge of insurance policies and regulations. We ensure your property insurance claim is strategically managed for the best possible outcome.

Looking up at a tall building with a lot of windows.
OUR SERVICES

Property Claims & Recovery

If you have recently experienced property damage or loss, we’re here to help. 


We understand the care and attention necessitated by property damage or loss. We pride ourselves on our industry knowledge as experienced public adjusters, and our ability to address the unique needs of each of our clients. When you reach out to us, we'll provide an initial assessment and help you understand your options. 


OUR SERVICES

Planning & Protection

No one can predict the future, but we help our clients mitigate their risk. 


Drawing on our experience with property insurance claims and loss recovery, we provide our clients with what they need to know in case of damage or disaster. Our preparation includes assessing insurance coverage, documenting property, and creating plans to recover from unforeseen eventualities. 



A man is standing in a warehouse holding a tablet.

Policyholders We Help

Residential Properties


  • Homeowners and renters
  • Condo and co-op owners
  • HOAs and boards
  • Property management firms
  • Developers
  • Attorneys


Commercial Properties


  • Restaurants
  • Retail businesses
  • Professional offices
  • Industrial & manufacturing operations
  • Nonprofit organizations
  • Governmental organizations


Our team of public adjusters handle all types of damages and property insurance claims.

From New York to Georgia, our premier team of public adjusters manage commercial property claims for businesses, developers, and property managers, and residential property claims for homeowners and renters.

  • Fire

    New York brick walkup on fire, fire fighters spraying it with water

    Eastern Public specializes in navigating complex damage claims, ensuring that all smoke, soot, and structural damages are accurately documented and fully compensated. Our expert team works diligently to maximize your fire insurance claim, safeguarding your property’s value and restoring your property.

    Learn more
  • Water

    Flood water on the street of a store front

    We handle water damage claims from minor leaks to significant flooding events. We meticulously assess the water damage of your property and valuables, helping you restore your property swiftly and effectively.

    Learn more
  • Frozen Pipes

    Frozen pipe sticking out from building

    When frozen pipes burst, we're there to manage the claims process, ensuring all water and structural damages are covered. We will advocate on your behalf and provide a tailored adjusting strategy to ensure your recovery.

    Learn more
  • Wind

    Snowstorm in New York City

    We assess wind damage, from roof shingles to structural integrity, ensuring all impacts are thoroughly documented. We advocate for accurate repairs and compensation for every aspect of wind-related destruction.

    Learn more
  • Flooding

    Flood water on the street of a store front

    We provide in-depth evaluations of flood damage, focusing on the full extent of water intrusion and structural impacts. Our team ensures that no detail is overlooked, securing a comprehensive assessment of flood-related destruction.

    Learn more
  • Construction  Claims

    Large building under construction with crane

    We are experts in managing construction claims, addressing everything from workmanship to materials defects. We work to ensure that all construction-related damages are fully recognized and appropriately addressed.

     Learn more
  • Business Interruption

    Closed business sign on the front of a business

    Our experienced team understands the complexities of business interruption, focusing on the detailed documentation of lost income and operational disruptions. We work to ensure that all aspects of the interruption are accurately represented and compensated.

    Learn more
  • Insurance Appraisal and Umpire Work

    Person's hand signing paperwork

    We offer expert insurance appraisal and umpire services, providing a thorough and impartial evaluation of property damage. Our focus is on delivering a fair and accurate resolution in insurance disputes.

    Learn more
“When my summer home was subject to extensive water damage, Eastern Public and their team of experts came in and handled every element of my claim. They helped me understand my policy, identified all the repairs necessary to restore my home, and effectively negotiated a settlement on my claim that far exceeded my expectations.”


Keith W.
New Jersey Home Owner

What sets us apart

We understand your needs.

We are known for our careful attention to detail and for understanding the unique and often custom-made or maintained aspects of luxury properties, fine art, or collections of value. Our network of mitigation, repair and restoration professionals are sensitive to the preservation needs of fine homes and objects. 

We make it easier. 

Our goal is to streamline and manage the recovery and claims process,  communicating proactively and minimizing delays and surprises. We take the burden off of your shoulders, moving quickly to document the full scope of damages, audit coverage, and create a strategy tailored to your needs for a full and fair recovery. 

We represent you. 

Working with a public adjuster means having a representative who works exclusively for you--not insurance companies. Navigating restoration and policy provisions is complex and underpayment is all too common. We avoid costly pitfalls and ensure a claim that is fully researched and presented to result in full and fair compensation.


“When my summer home was subject to extensive water damage, Eastern Public and their team of experts came in and handled every element of my claim. They helped me understand my policy, identified all the repairs necessary to restore my home, and effectively negotiated a settlement on my claim that far exceeded my expectations.”



Keith W.
New Jersey Home Owner


 

Homeowner and Renter FAQs

  • What does a Public Adjuster do?

    A Public Adjuster, also known as a Public Insurance Adjuster, helps homeowners and businesses recover from disasters or damage to their property or business. Public Adjusters are experts in preparing, managing, and negotiating insurance claims, giving policyholders and their representatives the resources they need to be in the best possible position for recovery.

  • What is the property claims process?

    The property claim process begins when the policyholder files a claim with their insurance carrier. The carrier conducts an investigation of the damages and claims made, and will deny coverage or make an initial offer for settlement.


    If coverage is provided, the claim proceeds from assessing and quantifying damages (structural, loss of use, personal property, etc.), leading into a negotiation with the insurer and their representatives to come to an agreement of the fair value of those losses. This process involves evidence such as estimates, appraisals, or other documentation to make their case for compensation. 


    Securing a fair outcome from a claim requires the ability to fully understand and quantify damage and to effectively and accurately present that damage at each step of the process. This includes determining the value of the lost items or loss of use, assessing and presenting the cost of repairs and replacement, and factoring policy provisions, such as applicable deductibles.


    When a claim is not settled through this process, parties may proceed to alternative dispute resolution, either through arbitration or, in the worst case, in a law suit. A policyholder's case is often reliant on file preparation and testimony of a Public Adjuster.


    No matter what happens during the property claim negotiation process, all parties involved must work together and act in good faith to reach an equitable and fair agreement for everyone involved. With the help of a good Public Adjuster, policyholders can be sure that their interests are being represented, that claims are made accurately and with the necessary documentation, and that they have access to all the information they need for a favorable settlement. Having a Public Adjuster involved from the beginning can often avoid a lengthier process--a good Public Adjuster will present a fair and fully-documented claim initially.


Condo and Co-op FAQs

  • How do Public Adjusters help condo or co-op property owners?

  • How can a Public Adjuster help Property Managers?

Get Started

Drop us a line here or call (929) 999-4674.

Residential Claims form

Share by: