Directory of Resources for Property Owners
Emergency Services
Red Cross provides emergency assistance and resources for families affected by disasters. Visit their website at www.redcross.org.
Water Damage Restoration Companies specialize in water damage mitigation and cleanup. A trusted public adjuster will best be able to recommend a local company that is vetted and is recommended that property owners research local companies first. There are companies with national reach that include Servpro, Belfor, and Paul Davis Restoration, but those companies too should be thoroughly vetted before trusting them to mitigate your damages.
Insurance Resources
The National Flood Insurance Program (NFIP) offers claims and assistance for flood-related water damage. Visit www.floodsmart.gov.
State Insurance Departments provide guidance on filing claims and resolving disputes. Learn more through the National Association of Insurance Commissioners (NAIC).
Public Adjusters are experts in claims assessment and negotiation. At Eastern Public LLC, we offer comprehensive claims management services. See more at www.easternpublic.com.
Legal and Advocacy Support
United Policyholders provides resources and advocacy for policyholders. Visit www.uphelp.org.
Legal Aid Societies offer free or low-cost legal advice for disputes related to water damage claims.
DIY and Mitigation Resources
FEMA Water Damage Guides provide resources for handling water damage and preventing future issues. Visit www.fema.gov.
EPA Mold Resources offer information on mold prevention and cleanup. Visit www.epa.gov/mold.
Archer Inventory provides expert property inventory services to document personal property claims. Visit www.archerinventory.com.
Financial Assistance
FEMA Disaster Assistance provides grants for uninsured disaster-related expenses. Visit www.disasterassistance.gov.
The Small Business Administration (SBA) offers low-interest loans for repairs and recovery. Visit www.sba.gov.
Preventive Tools
The Insurance Institute for Business & Home Safety (IBHS) offers resources on preventing water damage. Visit www.ibhs.org.
NOAA Weather Alerts provide updates on weather conditions and potential hazards. Visit www.weather.gov.
Local Community Resources
City or County Emergency Management offices often provide local support and resources during water damage events.
Community Development Block Grants (CDBG), available through HUD, offer funding for repairs and disaster recovery. Visit www.hud.gov.
Contractor and Repair Services
The National Association of the Remodeling Industry (NARI) offers a directory of certified contractors. Visit www.nari.org.
The Better Business Bureau (BBB) connects property owners with trusted contractors and restoration services. Visit www.bbb.org.
Alternative Dispute Resolution
The Insurance Appraisal and Umpire Association (IAUA) is a non-profit educational association dedicated to property insurance appraisal, offering certification and education for appraisers and umpires. www.iaua.us
JAMS, formerly known as Judicial Arbitration and Mediation Services, is a private organization specializing in alternative dispute resolution services, including mediation and arbitration.
www.jamsadr.com
Case Studies
Explore real-life examples of how Eastern Public has successfully helped property owners manage water damage claims and recover their losses.
Resolving Coverage Disputes for a North American Music Festival
Eastern Public lead complex negotiations for coverage on a cancellation claim for largest hard rock music festival in North America.
Identifying the Cause of Loss
Our comprehensive forensic investigation in this Hamptons home determined the cause of water damage--correcting the carrier's assessment.
Assessing Luxury Home Damage
We understand the work, time and materials involved in fully restoring high-end finishes and fixtures.
Accounting for Shared Costs
We help HOAs, property managers, co-op and condo owners, directing claims and the complex communications required to restore a property.
Establishing the Value of Historic Finishes
We have unique experience with specialty property valuations and high-end construction.
Catastrophic Restaurant Fire Recovery
We manage business interruption and property loss claims for restaurants and other businesses in Manhattan and beyond.
Warehouse Damage Investigation
Our independent investigation into the cause of loss of this warehouse roofing damage altered the course of the claim greatly improving the client's outcome.
Opportunity Cost of Physical Damage
Mixed-Use Manhattan Property Claim
Eastern Public managed the recovery of a Soho commercial and residential space that sustained water damage affecting all six floors of the property.
Impacts of Rooftop Pool Defect
We help property managers handle claims, and tenant relationships, through unexpected disaster.
Countering an Inadequate Offer
We handle inventory loss, property damage, and business interruption for small and large commercial organizations.
Luxury Policy Claim Negotiation
The owner of this luxury condo thought he had the best policy, but ended up headed toward arbitration. Eastern Public stepped in to correct course.
Strategic Direction to Recover Arbitration
We work with HOAs, boards, and property managers, tailoring our approach to pursue our clients' most productive course of action on a claim.
Correcting the Cause of Water Damage
Our independent investigation into the cause of loss reversed the carrier's decision, resulting in full restoration of a world-class property.
