Strategic Direction to Recover Arbitration
We work with HOAs, boards, and property managers, tailoring our approach to pursue our clients' most productive course of action on a claim.
A luxury 24-unit Manhattan condo, built in 2013, sustained catastrophic damage after a water supply line on the rooftop bulkhead froze, then burst. After months of negotiation, the Board and Managing Agent reached an impasse with their insurance carrier, who demanded arbitration for what they believed to be a $150,000 loss.
The Board contacted Eastern Public to assist with the arbitration hearing. After careful review of the case, Eastern Public advised the board to take a different approach. We engaged the insurance carrier, arranged for the carrier to withdraw their arbitration demand contingent on Eastern Public investigating, preparing and presenting the claim in a full and fair manner. Following extensive efforts, EP strategy resulted in the resolution of the claim for well over seven figures, and helped the client avoid costly litigation.
More of Our Work
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![Opportunity Cost of Physical Damage]()
Opportunity Cost of Physical Damage
An apparel retailer suffered a sewer line backup, rendering their corporate office unusable. Eastern Public stepped in to reverse the carrier's denial.Button -
![Strategic Direction to Recover Arbitration]()
Strategic Direction to Recover Arbitration
ButtonWe work with HOAs, boards, and property managers, tailoring our approach to pursue our clients' most productive course of action on a claim.
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![Assessing Luxury Home Damage]()
Assessing Luxury Home Damage
ButtonWe understand the work, time and materials involved in fully restoring high-end finishes and fixtures.
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![Catastrophic Restaurant Fire Recovery]()
Catastrophic Restaurant Fire Recovery
ButtonWe managed business interruption and property loss claims when a traditional Japanese restaurant in Manhattan sustained a catastrophic fire.
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![Impacts of Rooftop Pool Defect]()
Impacts of Rooftop Pool Defect
ButtonWe help property managers handle claims, and tenant relationships, through unexpected disaster.
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![Countering an Inadequate Offer]()
Countering an Inadequate Offer
ButtonWe handle inventory loss, property damage, and business interruption for small and large commercial organizations.
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![Accounting for Shared Costs]()
Accounting for Shared Costs
ButtonWe've worked extensively with HOAs, property managers, co-op and condo owners, directing claims and the complex communications required to restore a property.
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![Luxury Policy Claim Negotiation]()
Luxury Policy Claim Negotiation
ButtonThe owner of this luxury condo thought he had the best policy, but ended up headed toward arbitration. Eastern Public stepped in to correct course.
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![Establishing the Value of Historic Finishes]()
Establishing the Value of Historic Finishes
ButtonRestoring a home to its original condition requires more than just insurance claims management. We have unique experience with specialty property valuations and high-end construction.
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![Correcting the Cause of Water Damage]()
Correcting the Cause of Water Damage
ButtonOur independent investigation into the cause of loss reversed the carrier's decision, resulting in full restoration of a world-class property.
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![Mixed-Use Manhattan Property Claim]()
Mixed-Use Manhattan Property Claim
ButtonEastern Public managed the recovery of a Soho commercial and residential space that sustained water damage affecting all six floors of the property.
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![Warehouse Damage Investigation]()
Warehouse Damage Investigation
ButtonEastern Public conducted an independent investigation into the cause of loss of this warehouse roofing damage, altering the course of the claim to improve the client's outcome.
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![Identifying the Cause of Loss]()
Identifying the Cause of Loss
ButtonEastern Public conducted a comprehensive forensic investigation in this Hamptons home to determine the correct cause of water damage as roof damage from a windstorm--not the carrier's original assessment.
