Luxury Policy Claim Negotiation
The owner of this luxury condo thought he had the best policy, but ended up headed toward arbitration. Eastern Public stepped in to correct course.
The owner of this luxury condominium had purchased what they believed was the “Ferrari” of insurance policies, had never had a claim, and expected to be paid quickly following substantial water damage to their home. After months of negotiations, communication broke down between this condo owner and their insurer. The owner contacted Eastern Public to represent their interest in an arbitration proceeding.
Eastern Public reviewed the situation and advised the insured on an alternative course of action which would rely on Eastern Public’s trusted reputation with this insurance carrier. Following our guidance, the insured avoided the arbitration hearing entirely and was made whole in a relatively short period of time.
More of Our Work
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![Opportunity Cost of Physical Damage]()
Opportunity Cost of Physical Damage
An apparel retailer suffered a sewer line backup, rendering their corporate office unusable. Eastern Public stepped in to reverse the carrier's denial.Button -
![Strategic Direction to Recover Arbitration]()
Strategic Direction to Recover Arbitration
ButtonWe work with HOAs, boards, and property managers, tailoring our approach to pursue our clients' most productive course of action on a claim.
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![Assessing Luxury Home Damage]()
Assessing Luxury Home Damage
ButtonWe understand the work, time and materials involved in fully restoring high-end finishes and fixtures.
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![Catastrophic Restaurant Fire Recovery]()
Catastrophic Restaurant Fire Recovery
ButtonWe managed business interruption and property loss claims when a traditional Japanese restaurant in Manhattan sustained a catastrophic fire.
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![Impacts of Rooftop Pool Defect]()
Impacts of Rooftop Pool Defect
ButtonWe help property managers handle claims, and tenant relationships, through unexpected disaster.
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![Countering an Inadequate Offer]()
Countering an Inadequate Offer
ButtonWe handle inventory loss, property damage, and business interruption for small and large commercial organizations.
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![Accounting for Shared Costs]()
Accounting for Shared Costs
ButtonWe've worked extensively with HOAs, property managers, co-op and condo owners, directing claims and the complex communications required to restore a property.
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![Luxury Policy Claim Negotiation]()
Luxury Policy Claim Negotiation
ButtonThe owner of this luxury condo thought he had the best policy, but ended up headed toward arbitration. Eastern Public stepped in to correct course.
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![Establishing the Value of Historic Finishes]()
Establishing the Value of Historic Finishes
ButtonRestoring a home to its original condition requires more than just insurance claims management. We have unique experience with specialty property valuations and high-end construction.
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![Correcting the Cause of Water Damage]()
Correcting the Cause of Water Damage
ButtonOur independent investigation into the cause of loss reversed the carrier's decision, resulting in full restoration of a world-class property.
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![Mixed-Use Manhattan Property Claim]()
Mixed-Use Manhattan Property Claim
ButtonEastern Public managed the recovery of a Soho commercial and residential space that sustained water damage affecting all six floors of the property.
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![Warehouse Damage Investigation]()
Warehouse Damage Investigation
ButtonEastern Public conducted an independent investigation into the cause of loss of this warehouse roofing damage, altering the course of the claim to improve the client's outcome.
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![Identifying the Cause of Loss]()
Identifying the Cause of Loss
ButtonEastern Public conducted a comprehensive forensic investigation in this Hamptons home to determine the correct cause of water damage as roof damage from a windstorm--not the carrier's original assessment.
